People often ask me how to become a flood adjuster.
First , let’s talk about who can qualify to become one.
But FEMA has put specific requirements in place.
They have stated in the Flood Claims Manual that adjusting flood losses requires “Specialized Knowledge”.
But what does “Specialized Knowledge” mean?
In short, FEMA wants to know if you have the experience to estimate labor and material costs caused by or from a general condition of flooding.
Here is an example of the requirements for a residential manufactured home, travel trailer, and small commercial losses.
FEMA also encourages you to have errors and omissions (E&O) insurance. Some WYO’s require that you carry that as an adjuster.
For the Large Commercial and RCBAP (Residential Condominium Building Association Policy) there is a different set of rules.
The recommendations must reflect your adjusting experience.
To work Large Commercial and RCBAP, the NFIP again encourages that you have errors and omissions (E&O) insurance.
To work private flood insurance, there are no know requirements as stated in the FEMA guidelines.
However, to work private flood losses, adjusters are required to maintain an active state adjusters license, in the stat they work if required.
In addition, you must know the carriers “Best Practices” related to private flood adjustments.
Understand that there is a big difference between how to become a Flood Adjuster and how to become a Top Earning Flood Adjuster.
In order to be successful in adjusting flood losses, a flood adjuster must know:
1. How to professionally communicate with policyholders during a very stressful time in their life.
2. The NFIP policy and be able to show the Policyholder where coverage applies and does not apply.
3. How to write estimates that include all undisputed damages for recommendation to the carrier.
*Note: The most common estimating platforms are XM8 and Simsol; learning them on the first claim is not acceptable.
4. How to take correct photos in order to document the loss.
5. How to write reports and organize them in the correct order to submit to the carrier.
6. How to set reserves for the loss.
7. How to recommend advance payments.
8. How to get the policyholder to sign the Proof of Loss.
9. How to do this as efficiently as possible to reduce the cycle claim time.
To learn more how to become a top earning flood adjuster, sign up for the free Flood Adjusters Mini Course. In it I cover: